PERANCANGAN SISTEM INFORMASI PENGADUAN SAMPAH DAN GANGGUAN LINGKUNGAN DI DINAS LINGKUNGAN HIDUP KOTA LUBUKLINGGAU BERBASIS WEB MOBILE

Randi Riski Agustria

Abstract

The problem in this research is that the Lubuklinggau City Environmental Service does not have a media for complaints about garbage and environmental problems so that people have to come or send letters to the Environmental Service to convey their complaints, so a system is needed that can overcome this. This research uses data collection methods, by observing and recording directly at the research site (observation), asking questions directly to the source (interview), and documentation by reading literature guidelines. The results showed that the complaint system about garbage and environmental disturbances based on mobile web using PHP programming language and MySQL database. It can be concluded that the application can produce a system that can facilitate the community in submitting complaints to the Environmental Service and can facilitate the agency in receiving these complaints and following up on them

Keywords

Kata kunci: Complaint System; Garbage; Mobile Web

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DOI: https://doi.org/10.1593/jreec.v4i1.5796