Nugroho, Adi, Institut Teknologi Adhi Tama Surabaya, Indonesia
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2021: INNOVATIVE DESIGN OF MANUFACTURING AND SERVICES PROCESS - Chapter
CUSTOMER SATISFACTION ANALYSIS AND SERVICE PROCESS DEVELOPMENT DESIGN ON SELF SERVICE IN HIDAYATULLAH STORE (Case Study: Pondok Pesantren Hidayatullah Surabaya)
Abstract PDF
Katalog Buku Karya Dosen ITATS